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  1. Satisfactory proof of educational qualifications (where required) must be submitted to the Academy on application.
  2. Tuition fees must be paid in full before the start of the course.
  3. All examinations, assignments and project work (where relevant) must be completed satisfactorily before a Certificate or Diploma is awarded.
  4. Any student who fails a module is required to present a repeat submission for that module before proceeding to the next module.
  5. Any student who fails an assignment, project or exam, is permitted to re-sit / re-submit that subject once only.
  6. No refund will be given once the course has commenced.
  7. The course commences on dispatch of the first module.
  8. Name, address and some details of all students are passed to relevant external awarding and professional bodies for their records.

Book orders, which are immediately dispatched, cannot be cancelled or refunded.